Exchanges & Returns:
DeFeet will accept exchanges and returns for merchandise purchased from www.defeet.com that meet the following guidelines:
- Exchange or return must be within 90 days of the purchase date.
- Exchange & Return Form must be completed and included with items.
- Items must be clean and unused with original packaging. We are prohibited by law from examining items that are not clean and, therefore, will be unable to process an exchange.
- All sales are final for items found in the sale section (retired designs and grab bags). No exchanges or returns will be accepted.
Exchanges & Returns Process:
We encourage you to send products back to DeFeet by a trackable method, as DeFeet is not responsible for lost or misdirected packages.
Exchanges can be made for a product of the same value as the original purchase.
We will return exchanged products to you using trackable USPS shipping. Please allow 1-2 weeks from our receipt of your item to receive the product requested.
For returned items requiring a refund, we will issue a credit for the value of the returned merchandise to your credit card or PayPal account within one week of receiving. Please allow 10-14 business days for this credit to appear on your billing statement.
Exchanges & Returns Shipping Address:
Exchanges & Returns
371 I-40 Access Road
Hildebran, NC 28637