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Exchanges & Returns:
DeFeet will accept exchanges and returns for merchandise purchased from www.defeet.com that meet the following guidelines:
Exchanges & Returns Process:
Click here to access the Exchanges & Returns form. Please print, complete, and include this form with your returned item(s).
We encourage you to send products back to DeFeet by a trackable method, as DeFeet is not responsible for lost or misdirected packages.
Exchanges can be made for a product of the same value as the original purchase.
We will return exchanged products to you using trackable USPS shipping. Please allow 1-2 weeks from our receipt of your item to receive the product requested.
For returned items requiring a refund, we will issue a credit for the value of the returned merchandise to your credit card or PayPal account within one week of receiving. Please allow 10-14 business days for this credit to appear on your billing statement.
Exchanges & Returns Shipping Address:
Exchanges & Returns
371 I-40 Access Road
Hildebran, NC 28637
We will send you an email to reset your password.